Cancellations, Refunds & Credits

Lesson Payment & Cancellation Policy

All private lessons must be paid in full at the time of booking in order to reserve the lesson slot. Due to limited court availability and high demand for lessons, unpaid lesson requests will not be held or guaranteed.

Please provide at least 24 hours notice if you need to cancel or reschedule a private lesson. Lessons canceled with less than 24 hours notice, missed lessons, or no-shows will result in the loss of that lesson and are not eligible for credit or refund.

We understand emergencies can happen; however, because lesson availability is limited and many time slots are booked weeks or months in advance, late cancellations prevent other athletes from having the opportunity to schedule training.

Program Refund Policy

Any canceled registration made more than 72 hours prior to the start of a program will be eligible for a full refund.

Any canceled registration made within 72 hours of the commencement of the program will only be eligible for an account credit through the end of the program.

Clients may also choose to leave the full amount paid on their account to be applied toward any future Sideout Sports program.

Account Credit Policy

Account Credit may be used toward eligible Sideout Sports programs and services only. Certain programs, memberships, team fees, or other designated items may be excluded from account credit redemption. Account credit may not be combined with other promotions, discounts, coupons, or special offers unless explicitly stated. Sideout Sports reserves the right to determine account credit eligibility and modify these terms at any time.